IT Services

IT Infrastructure Management & Help Desk

The globalization of business, emerging technologies; and the virtual and mobile work environment has changed the IT landscape for good. In this current scenario the IT Infrastructure of every organization is expected to respond with speed, accuracy and flexibility.

To meet this challenge requires, organizations need to design and build an innovative IT environment that will meet the rapidly evolving needs of a global and virtual workplace.

Anjalee provides IT infrastructure services which increases the systems performance and scalability, thus helping customers improve their business outcomes.

Our Services Include:

  • Virtualization Services
  • Network Management
  • Cloud Services
  • Application Life Cycle Management
  • IT Help Desk Services

Virtualization Services:
Virtualization allows organizations to share the resources and services from the underlying physical delivery of the services. With our expertise we apply Virtualization to the various aspects of network, servers, storage, operating systems and applications. Our Virtualization services include designing new and flexible infrastructure that help you allocate IT resources more efficiently.

Network Management:
Network Management of a business is a critical requirement for the smooth and seamless operations. 24/7 access for quick resolutions to IT issues improves the business. Our expertise in enterprise network management help our clients to improve thier systems efficiency and bring down the down time.

Our Network Management Services include:
Network Deployment: We analyze the requirement, design and implement network infrastructure for our clients.

Network Maintenance Services
24/7 Remote Administration
Integrated Desktop Support
Disaster Recovery and Business Continuity
Application Monitoring
Database Administration and Support

Cloud Services:
Anjalee help clients with IT challenges and navigate through their opportunities, which enable them to improve business processes and outcomes. Depending on the clients requirement and needs, we support private, public & hybrid cloud environments. Our cloud services drive down the cost and increase revenues.

IT Help Desk Services:
IT help desk is a point of contact for the entire technology issues and services request in a business.
IT help desk is one the most critical department which aides to smooth operation of processes in business. Our support services are customized according to our client needs.

IT Help Desk Services we offer across continuum are:
Front Office Support
Desktop Application Support
Network Support
OEM hardware Services
Support for multi-location environments, including any international locations
Change management and Configuration management support

Custom Services Include:
Integrated LAN & WAN management
Customized Software Support

Single point of contact for all hardware and software issues.
Industry leading Service Level Agreements (SLA’s)
Dedicated Resident Engineers at client site
Quick Response time
Pricing models are offered on a fixed fee or per-call basis
Proven problem resolution methodologies
Dedicated Account Manager